Patient Panel at Princess Alexandra Hospital in Harlow (PAH)

Home » News Articles » Patient Panel at PAH

News from Princess Alexandra Hospital

Dear Friends,

We are writing to you on behalf of the Patient Panel of Princess Alexandra Hospital as we are seeking your assistance with an important forthcoming task.

Prior to the pandemic our group had led the Patient Lead Assessment of the Clinical Environment (PLACE) at the hospital for several consecutive years. During the pandemic and its terrible consequences for hospitals, such inspections were suspended.

We are very pleased to say these have now been reinstated and will occur later this year. We have an excellent relationship with the Estates Team at the hospital and are usually supported by clinicians and other members of staff. However, it is vital that the majority of the attendees are ordinary members of the public looking at the said environment with the eyes of a typical patient. We are probably the only hospital assessment group nationally which is driven by patients without any clinical /clerical intervention.

This is a unique opportunity for members of the public to observe the hospital as it carries out its daily activities caring for the sick. As an "assessor" you will be expected to scrutinise the hospital environment and decide whether it would meet your expectations as a patient.

Such questions as:

  • "Is the ward clean?"
  • "Are the staff polite and welcoming?"
  • " Are areas of the hospital fit for purpose?"
  • "Is the food nourishing and well presented?"

will be posed and rigorously assessed.

There are two preliminary sessions involved before the actual assessments occur which may be over two mornings. At this stage we are not allowed to confirm a date but you will be given a "window "of dates nearer the time. Such confidentiality is required to ensure no artificial preparation or cleaning up takes place. There is a short training session at Kao House, Harlow and a trial run assessing limited areas at the hospital.

We would be delighted if you were able to join us as we need the widest spectrum of assessors as possible. You would have the satisfaction of knowing you are making an important contribution to your local community, as any shortcomings noted must be addressed by the hospital to improve the patient experience.

If you are interested, please contact us at:
or call 07932 524505 or 07790 222769.

Very best wishes

Ann Nutt — Chair
Diane Deane-Bowers — Vice-Chair

You may also be interested in

Lenten Reflections
Prayer & Worship: Thu 16 Mar

This year we are offering a Daily Reflections for the 40 weekday's that make up Lent and Holy Week.Interestingly, Sundays aren't counted as part of the 40 days — because Sunday is always a feast day!Using the lectionary readings set for each day there will be a picture, reflection and prayer.These can be used as an individual devotion or a 'jumping off' starter for sharing...

New Beginings

On 1 September 2023 Bishop's Stortford Circuit and the Herts and Essex Border Ecumenical Area will officially come together to form the new Herts and Essex Border Ecumenical Area! It will be composed of thirteen churches including four URCs, two Local Ecumenical Projects, seven Methodist churches and be staffed by three Methodist presbyters, 1½ URC ministers, a full-time administrator...

Roydon Spring Fair 2023
Community Events

Saturday 1 April 202310.00am — 1.00pmYou are warmly invited to come along to the Annual Spring Fair at Roydon URC which is to be held on Saturday 1 April between 10am and 1pm.There will be lots of stall and refreshments on offer too, and there is plenty parking at the church.Entrance is FREE!So, put the date in your diary...We look forward to welcoming you.Roydon United...

© 2012 - 2023 Herts and Essex Border Ecumenical Area

Methodist, United Reformed Church and Anglican Churches in Partnership